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Nate Elliott - Nineteen Insights - Market Research and Advisory

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Nate Elliott - Nineteen Insights - Market Research and Advisory

Why Hiring People with Disabilities is Good Business

November 8, 2019 Nate Elliott
Title slide of presentation: Create Mixed-Ability Teams To Drive Success

This week, Nineteen Insights founder and principal Nate Elliott presented at DisruptHR Philadelphia. This event asks speakers deliver five-minute presentations — with 20 slides, each set to auto-advance every 15 seconds — designed to energize, inform, and empower people in the HR field. Nate’s topic: Create Mixed-Ability Teams To Drive Success.

Here are his slides and script:

“In my day job, I'm a market researcher. But in the past few years I've also sailed 15,000 miles across three oceans on tall ships like these, everywhere from Iceland to the Canary Islands to Australia.

Presentation slide 2: Two tall ships.

As I've sailed around the world I've seen pods of dolphins play in our bow wave, I've seen the sun set like fire over the ocean, and I've seen every star in the galaxy above our masts.

Presentation slide 3: A stormy ocean, shown from the deck of a ship.

Of course, it's not always smooth sailing. When the wind blows hard the temperature drops near freezing and the ship can roll 70 degrees from one side to the other. Storms can send waves crashing over our decks and literally shred our sails.

Presentation slide 4: Photo of a ship’s crew, including wheelchair users and others with disabilities.

What might surprise you is I've done all this sailing with what we call a mixed-ability crew that includes people who use wheelchairs, with multiple sclerosis and cerebral palsy, with visual and hearing impairments, and other kinds of disabilities.

Presentation slide 5: Photo of an iceberg off the coast of Newfoundland.

And I'm here to tell you that if people with disabilities can thrive in the toughest conditions at sea, if they can survive the Bermuda Triangle and rounding Cape Horn and even the iceberg field that sank the Titanic, they can thrive in your organization, too. Let me give you three examples.

Presentation slide 6: Photo of James Whale, smiling on a ship.

First is James, a 30-year-old with cerebral palsy. It takes him tremendous effort just walk the deck of our ship. But every chance he gets, James climbs more than five stories up our mast -- a challenge that scares off even many able-bodied crew.

Presentation slide 7: DePaul University study showing employees with and without disabilities both average 2.3 out of 5 on job performance reviews.

The thing is, it shouldn’t surprise us that James can do the same things people without disabilities can do -- because studies show that people with disabilities perform just as well as their able-bodied peers on job reviews.

Presentation slide 8: Crew members smiling in a ship’s galley.

Then there's Beryl, a 77-year-old with multiple sclerosis. After a grueling month sailing the Arctic Circle it was her turn to scrub dishes in the galley. The chief mate told us to give Beryl the day off so she could rest -- but Beryl refused. She said if everyone else scrubbed dishes, she would too.

Presentation slide 9: DePaul University study data showing employees with disabilities take 23% more scheduled days off than employees without disabilities.

It turns out this is typical. Research shows people with disabilities actually take fewer days off from work. They also stay with their employers for longer. Give people with disabilities a chance, and they'll work hard.

Presentation slide 10: Photo of a ship at sea, as night falls.

Third, there's the night our deck officer could hear a sail chafing, but couldn't locate the exact problem in the dark. It was a visually-impaired crew member who could hear which direction the noise was coming from who gave us a chance to fix the problem and save the sail.

Presentation slide 11: Accenture study data showing companies that champion employees with disabilities average 33% higher profit margins than other companies.

This wasn't a fluke. Because mixed-ability teams contain a variety of different skills and perspectives, they're actually better at solving problems. That's one reason companies that champion disabled employees produce better profits.

Presentation slide 12: Job Accommodation Network study data showing the media cost of accommodation for employees with disabilities is $0.

And despite what you might think, employees with disabilities cost nothing more than able-bodied staff. Most companies said they didn’t have to spend a penny on accommodations; even those who do, average less than $500.

Presentation slide 13: Accenture study showing only 29% of people with disabilities are employed, compared to 75% of people with disabilities.

There's just one problem: Despite the fact disabled employees work harder, solve problems better, and drive more profit, most companies don't hire them. Less than one-third of Americans with disabilities have a job.

Presentation slide 14: Nineteen Insights study showing only 2% of the top 100 US employers report on disability inclusion in their workforce.

This isn't even on the radar for most companies. Fewer than half of top employers mention the word disability in their diversity & inclusion statements, and just 2% report how many of their employees are disabled.

Presentation slide 15: Anna Wall smiling on the deck of a ship.

It's no surprise Anna, a wheelchair user who used to look for part-time jobs to pay her way through grad school, got sick of companies cancelling job interviews when she'd ask if their offices were accessible. She eventually gave up looking for work.

Presentation slide 16: US Census Bureau data showing 17% of working-age Americans have a disability.

And while I'm sure no one here would refuse to interview a wheelchair user, I have to ask: What percentage of your team is disabled? 17% of working-age Americans have disabilities. I've never worked at a company that came close to reflecting that reality.

Presentation slide 17: Screenshot of the Disability Equality Index report.

So I'd like you to do three things when you get back to work tomorrow. First, commit to taking the Disability Equality Index questionnaire. It'll benchmark your disability inclusion, and give you specific ideas for how your company can improve.

Presentation slide 18: Photo of a sign for a wheelchair ramp.

Second, make sure both your office and your website are accessible. People can't learn about your job openings or ace their interviews if they can't access your site. And they need to be able to get into the building, too.

Presentation slide 19: Photo of a mixed-ability crew setting a sail on a tall ship.

Third, make a plan to proactively hire people with disabilities. It's not enough to say you're open to the idea; if you want the benefits of a mixed-ability team, you need to actively recruit for that team. So, attend disability-focused job fairs.

Presentation slide 20: Take the Disability Equality Index benchmark. Make your site and your office accessible, Actively recruit people with disabilities.

Engage with disabled student unions at local colleges. List your jobs on GettingHired.com or AbilityJobs.com. I've seen first-hand what people with disabilities can do when given a chance, both for themselves and for their organizations. Let's give them that chance.”

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